Set up on request
Where it would sit in Close
Close’s CRM is lead-centric rather than deal-centric, so the natural spot is a custom field panel or a note-style integration on the Lead detail view, surfaced through Close’s API rather than a packaged UI extension (Close does not currently offer a third-party app marketplace with record-sidebar cards the way HubSpot or Salesforce do).
What win/loss would need from Close’s data model
Close has an Opportunity object per Lead with a status (won/lost) and a free-text or custom-field "Lost reason," but no standard competitor field. Win/loss would need a custom field on the Opportunity to record the competitor, read via Close’s API.
Win rate per competitor would read Close Opportunities where status is won or lost, grouped by the mapped custom competitor field, with lost-reason text grouped the same way — aggregates only, no deal value or owner.
What your reps would see
A few examples of how a competitor card on the Close record would play out, using a real IndustryLens-tracked move from Instantly (Nov 2026) to show what “our read” and “how to win” would actually say.
A Lead’s custom competitor field is set to Instantly after a pricing objection.
Our read on the Lead Finder relaunch and the How to win line on category gap.
Reframes from "cheaper outreach tool" to "neither tool tells you what your competitors did last week" and pivots to that gap.
An Opportunity status is set to lost, with a free-text Lost reason mentioning Instantly.
The dated Nov 2026 move and a link to the full Instantly battlecard.
Captures the real competitive context (bundled data-plus-outreach pricing) in the loss note instead of a vague "too expensive."
A rep is prepping for a call with an agency that already resells Instantly to its own clients.
The full Our read / How to win pair, pulled from Close’s Opportunity custom-field panel.
Positions IndustryLens as a layer the agency could offer alongside Instantly, not instead of it.
What works today without it
You don’t need a Close integration to use IndustryLens. Every battlecard is available on your IndustryLens dashboard already, the weekly briefing lands by email regardless of CRM, and the MCP connector gives any AI assistant your team uses live access to the same competitor data — none of that waits on a Close build.
Want IndustryLens for Close?
Tell us how your team uses Close and we'll scope the build.