As of November 2026, SAP Concur has 325 reviews on G2 and Capterra; reviewers praise integrations & API and reporting & dashboards, and most often ask for a simpler interface.
Updated
How SAP Concur positions itself
SAP Concur’s tagline is “Simple, connected spend & travel management”. SAP Concur is the enterprise-market leader in integrated travel, expense, and invoice (T&E) management software, operating as a business unit of SAP SE.[3]
- Sells to
- Global Enterprise (1,000+ employees), Small Business / SMB, Public Sector / Government, Mid-market finance/AP teams[3]
- Says it stands out on
- Native SAP ERP / S/4HANA integration creating a single flow of financial, travel, and spend data
- Largest partner/integration ecosystem in T&E: 300+ TMC partners, 330+ ERP/CRM/accounting integrations, 700+ solution and service partners
- Carrier-agnostic spend: customers keep their existing corporate card program and bank relationship rather than being locked to a proprietary card[3]
- Compares itself with
- Industry Leaders, Coupa and Ramp on its own comparison pages
- Based in
- Bellevue, Washington, USA, founded 1993[3]
Battlecard
Rebuilt
Pricing
3 tiers · Usage-based
- BaseUnlimited users; priced per reportCustom pricing
- PlusUnlimited users; priced per reportCustom pricing
- PremiumUnlimited usersCustom pricing
Prices are per report, not per user; unlimited users included. Price can vary based on monthly commitment. Base starts at $7/report, Plus at $11/report, Premium custom.
Checked 31 Oct 2026 · concur.com ↗
Reviews
Average across 325 reviews we collected
6.2% raise a pricing concern
Collected 16 Aug 2026
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What SAP Concur reviewers like and dislike
We collected 325 reviews of SAP Concur on G2, Capterra and Trustpilot, written between Jan 2026 and Aug 2026; 308 of them list pros and cons. Each topic counts the reviews whose pros (liked) or cons (disliked) mention it.[13][14]
Liked
Integrations & API, 243 reviews
“There's recently been a great tool introduced in SAP concur to allow receipts to be scanned and it will pluck all the relevant info so I only have to leave a comment…” G2 review, 12 Aug 2026
Reporting & dashboards, 149 reviews
“What I like best about SAP Concur is how well it supports the reporting side of my role.” G2 review, 4 Aug 2026
AI & automation, 128 reviews
“I find using SAP Concur convenient and love the map feature because it automatically calculates the distance between two destinations.” G2 review, 1 Aug 2026
Disliked
Integrations & API, 178 reviews
“For me, the main point of friction is around exporting data from SAP Concur.” G2 review, 4 Aug 2026
Ease of use, 149 reviews
“Layout feels very old-school and not very user-friendly.” G2 review, 3 Aug 2026
Reporting & dashboards, 102 reviews
“3 complaints: Clunky navigation: The platform requires too many clicks, extra drop-down updates, and manual receipt matching.Slow performance: Both the web platform and…” G2 review, 1 Aug 2026
What SAP Concur customers are asking for
The most requested additions across 422 reviews that ask for a feature, by how many reviews ask for it.
A simpler interface, 142 reviews
“some of the functionality could be improved when I'm submitting claims sometimes I feel like the processes are unnecessarily long. I also think some of the fields of information you have to input our duplicates.” review, 12 Oct 2026
Better speed and performance, 58 reviews
“Loading times can also lag, especially when I attach multiple receipts at once” review, 12 Oct 2026
A better mobile app, 52 reviews
“The mobile app keeps failing at login, and even after a few attempts, when you do manage to log in, it sometimes breaks when you take a screenshot of the receipt and attach it to an expense line.” review, 12 Oct 2026
Custom fields and filters, 35 reviews
“A built-in filtering feature before export would improve this significantly, including specifically, the ability to set and save filter criteria (such as approval status or a minimum invoice value) directly within Concur” review, 12 Oct 2026
Better onboarding and training, 33 reviews
“if there was better training from the get-go, it would have been a lot easier” review, 12 Oct 2026
Recent moves and news
The latest 10 moves we tracked for SAP Concur, each linked to where we found it. Where no date was published, we show the date we spotted it.
SAP Concur to Host Virtual SAP Concur Day on 28 January 2027 de.linkedin.com ↗
SAP Concur to Host Reddit AMA 'Expense Management: Expectations vs. Reality' concur.com ↗
AI-Enabled Travel and Expense Maturity Model concur.com ↗
SAP Concur India Elevates Sanjay Chaudhary to Senior Marketing Director & Head of Marketing exchange4media.com ↗
SAP Concur Announces Micro-Apps for Expense and Invoice Admin Tasks news.sap.com ↗
SAP Concur Announces Multi-Quarter Roadmap for Generative AI Spend Management Suite ffnews.com ↗
SAP Concur Launches 'Complete' Travel Manager Homepage in Partnership with Amex GBT linkedin.com ↗
SAP Concur and Amex GBT Alliance Adds 'Perks' Feature to Capture Out-of-Channel Spend cfotech.com.au ↗
SAP Concur Hosts "Summer School 2026" Educational Event for Finance and Travel Professionals de.linkedin.com ↗
SAP Concur Details Six-Step End-to-End Automated AP Lifecycle for Concur Invoice concur.com ↗
In the news
Hidden productivity tax: SAP Concur’s Brett Wheeldon on how administrative work is costing organisations, People Matters - HR News
The Next Chapter in Spend Management: AI Innovations Across SAP Ariba, SAP Fieldglass, and SAP Concur, SAP News Center
Sanjay Chaudhary Elevated to Senior Marketing Director and Head of Marketing at SAP Concur India, Veloxx media
Sanjay Chaudhary elevated to Senior Marketing Director & Head of Marketing at SAP Concur, Exchange4Media
SAP Concur Unveils AI-Powered T&E Innovations and Strategic Amex GBT Alliance Updates for 2026, FF News
SAP Concur launches AI tools for travel & expenses, CFOtech Australia
All 15 tracked moves
- SAP Concur Launches 'Complete' Travel Manager Homepage in Partnership with Amex GBT
- Users Report Persistent Friction with SAP Concur Legacy UI and AI Data Extraction Inaccuracies
- SAP Concur to Host Virtual SAP Concur Day on 28 January 2027
- SAP Concur to Host Reddit AMA 'Expense Management: Expectations vs. Reality'
- AI-Enabled Travel and Expense Maturity Model
- SAP Concur India Elevates Sanjay Chaudhary to Senior Marketing Director & Head of Marketing
- SAP Concur Announces Micro-Apps for Expense and Invoice Admin Tasks
- SAP Concur Announces Multi-Quarter Roadmap for Generative AI Spend Management Suite
- SAP Concur and Amex GBT Alliance Adds 'Perks' Feature to Capture Out-of-Channel Spend
- SAP Concur Hosts "Summer School 2026" Educational Event for Finance and Travel Professionals
- SAP Concur Details Six-Step End-to-End Automated AP Lifecycle for Concur Invoice
- User Reviews Indicate Sustained UX Friction and Outdated Mobile App Experience
- SAP Concur Publishes Findings on AI-Generated Expense Fraud Detection Trends
- SAP Concur Launches AI-Powered Delegates Dashboard Claiming Up to 25% Faster Issue Resolution
- SAP Concur Processes 3,600+ Monthly Claims Following Go-Live at Singapore Management University
SAP Concur on LinkedIn
191,771
Followers
As of 31 Oct 2026
10
Posts per month
As of 31 Oct 2026
30.7
Avg. engagement per post
As of 31 Oct 2026
declining
Engagement trend
As of 31 Oct 2026
5,001-10,000 employees
Company size
As of 31 Oct 2026
High
Brand activity
As of 31 Oct 2026
SAP Concur: events
Price history
SAP Concur pricing changes
No price changes recorded since .
Full analysis How SAP Concur is moving (2 min read)
SAP Concur is a travel, expense and invoice management platform, judged here only by its recent public moves. Those moves span product launches, partner alliances, events and user-sentiment signals. The company is pushing generative AI into spend management while managing visible friction in its legacy interface. It is also leaning on its Amex GBT alliance to capture spend that escapes traditional channels.
Watching SAP Concur matters now because it is executing a multi-front transition at once. It is shipping AI features, courting finance and travel professionals through events, and defending its user experience reputation. The 15 tracked moves show a vendor balancing innovation with execution risk. Buyers and rivals should read the pattern, not just the headlines.
15
Moves tracked (90d)
IndustryLens
2
Confirmed-tier moves
IndustryLens
2026-08-13
First tracked
IndustryLens
Product and AI roadmap: SAP Concur announced a multi-quarter roadmap for a generative AI spend management suite in August 2026. It followed with micro-apps for expense and invoice admin tasks in early October 2026. An AI-powered delegates dashboard claims up to 25% faster issue resolution. The pattern signals a deliberate shift from point features to a layered AI platform. The company is trying to make AI the spine of its product story.
Partnership and channel expansion: SAP Concur launched a "Complete" travel manager homepage in partnership with Amex GBT in August 2026. The same alliance added a "Perks" feature aimed at capturing out-of-channel spend. This is a clear bid to close leakage where bookings happen outside managed travel. The partnership is doing double duty: product differentiation and channel control.
User experience friction: Users reported persistent friction with the legacy UI and AI data extraction inaccuracies in mid-August 2026. Reviews also flagged sustained UX friction and an outdated mobile app experience. These signals sit awkwardly beside the AI roadmap. The gap between ambition and day-to-day usability is the company's most visible vulnerability. Rivals can exploit that gap in competitive deals.
Go-to-market and thought leadership: SAP Concur is running an unusually dense event and content calendar. It hosted "Summer School 2026" for finance and travel professionals in August 2026. It scheduled a Reddit AMA on expense management for October 2026 and a virtual SAP Concur Day for January 2027. It also published findings on AI-generated expense fraud detection trends. This looks like a community-led push to shape the narrative while product work continues.
Operational proof points: SAP Concur detailed a six-step end-to-end automated AP lifecycle for Concur Invoice in August 2026. It also reported processing 3,600+ monthly claims following go-live at Singapore Management University. These are concrete proof points for the invoice and AP story. They matter because AI claims need operational credibility behind them.
What to watch: Watch whether the generative AI roadmap ships on schedule and whether UX complaints ease. Watch how deeply the Amex GBT alliance extends beyond the homepage and Perks features. Watch whether the event calendar converts into retention and new logos, not just goodwill.
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SAP Concur: frequently asked questions
What does SAP Concur do?
Where does SAP Concur stand right now?
Who competes with SAP Concur?
What do users dislike about SAP Concur?
In reviews, SAP Concur users most often cite integrations & API, ease of use, reporting & dashboards, based on 308 reviews with written feedback.
What features are SAP Concur customers asking for?
The most requested additions in SAP Concur reviews are a simpler interface, better speed and performance, a better mobile app.
How active is SAP Concur on LinkedIn?
As of 2026-10-31, SAP Concur has 191,771 LinkedIn followers and posts about 10 times a month.
Is SAP Concur attending any upcoming events?
Yes. SAP Concur is listed for Virtual SAP Concur Day on 2027-01-28 in online.
What do SAP Concur reviewers like most?
SAP Concur reviewers most often praise integrations & API, reporting & dashboards, AI & automation.
Sources
- Concur pricing pageSupports: SAP Concur's current pricing
- De.linkedin postSupports: SAP Concur to Host Virtual SAP Concur Day on 28 January 2027
- Concur pageSupports: SAP Concur to Host Reddit AMA 'Expense Management: Expectations vs. Reality'
- Exchange4media pageSupports: SAP Concur India Elevates Sanjay Chaudhary to Senior Marketing Director & Head of Marketing
- News.sap pageSupports: SAP Concur Announces Micro-Apps for Expense and Invoice Admin Tasks
- Ffnews pageSupports: SAP Concur Announces Multi-Quarter Roadmap for Generative AI Spend Management Suite
- Cfotech.com.au pageSupports: SAP Concur and Amex GBT Alliance Adds 'Perks' Feature to Capture Out-of-Channel Spend
- LinkedIn postSupports: SAP Concur Launches 'Complete' Travel Manager Homepage in Partnership with Amex GBT
- Techtimes pageSupports: SAP Concur Publishes Findings on AI-Generated Expense Fraud Detection Trends
- SAP Concur comparison page: Industry LeadersSupports: SAP Concur compares itself with Industry Leaders
- SAP Concur comparison page: CoupaSupports: SAP Concur compares itself with Coupa
- SAP Concur comparison page: RampSupports: SAP Concur compares itself with Ramp
- SAP Concur reviews on G2Supports: What SAP Concur reviewers like and dislike
- SAP Concur reviews on CapterraSupports: What SAP Concur reviewers like and dislike
- Concur pageSupports: AI-Enabled Travel and Expense Maturity Model
- De.linkedin pageSupports: SAP Concur Hosts "Summer School 2026" Educational Event for Finance and Travel Professionals
- Concur pageSupports: SAP Concur Details Six-Step End-to-End Automated AP Lifecycle for Concur Invoice
- People Matters - HR News: Hidden productivity tax: SAP Concur’s Brett Wheeldon on how administrative work is costing organisationsSupports: In the news: Hidden productivity tax: SAP Concur’s Brett Wheeldon on how administrative work is costing organisations
- Veloxx media: Sanjay Chaudhary Elevated to Senior Marketing Director and Head of Marketing at SAP Concur IndiaSupports: In the news: Sanjay Chaudhary Elevated to Senior Marketing Director and Head of Marketing at SAP Concur India
- G2 reviewsSupports: SAP Concur customers requesting a simpler interface
- G2 reviewsSupports: SAP Concur customers requesting better speed and performance
- G2 reviewsSupports: SAP Concur customers requesting a better mobile app
- G2 reviewsSupports: SAP Concur customers requesting custom fields and filters
- G2 reviewsSupports: SAP Concur customers requesting better onboarding and training
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