As of November 2026, Navan has 373 reviews on G2 and Capterra; reviewers praise ease of use and integrations & API, and most often ask for more integrations.
Updated
How Navan positions itself
Navan’s tagline is “Business travel & expense management. Solved”. Navan (formerly TripActions) is an AI-powered business travel and expense management platform that unifies corporate travel booking, corporate cards and payments, and expense management in one place.[9]
- Sells to
- Enterprises / large-scale organizations, Small businesses (up to 300 employees), Finance, Accounting, Procurement and Travel Manager teams, Individual frequent business travelers (solo)[9]
- Says it stands out on
- Free travel management for companies up to 300 employees, monetized via travel provider commission fees instead of SaaS fees
- Unified travel, corporate card/payments, and expense platform, use Navan cards or bring your own corporate card
- Native AI and agentic strategy, Navan MCP, AI-powered T&E, and Navan Edge personal travel assistant[9]
- Based in
- Palo Alto, California, USA, founded 2015[9]
Battlecard
Rebuilt
Pricing
2 tiers · from $0/mo · Per user
- Navan Business · FreeFor companies up to 300 employees; Expense free for first 5 monthly expensing users, then $15 per user per month$0/mo
- Navan Enterprise · Let's talkCustom pricing
Navan Business is free for companies up to 300 employees, funded by travel provider commissions. Navan Expense is $15 per user per month after the first 5 monthly expensing users.
Checked 31 Oct 2026 · navan.com ↗
Reviews
Average across 373 reviews we collected
13.9% raise a pricing concern
Collected 23 Aug 2026
Get Navan side by side with your company
Built by hand: their pricing, positioning and recent moves next to yours, within 3 working days.
What Navan reviewers like and dislike
We collected 373 reviews of Navan on G2, Capterra and Trustpilot, written between Feb 2025 and Aug 2026; 357 of them list pros and cons. Each topic counts the reviews whose pros (liked) or cons (disliked) mention it.[10][11]
Liked
Ease of use, 142 reviews
“We recently started using Navan for work travel and I find the interface very easy to use.” Capterra review, 10 Aug 2026
Integrations & API, 68 reviews
“The interface is easy to use, and it’s straightforward to view trip details, booking status, and travel updates without digging around.” G2 review, 2 Aug 2026
Mobile app, 65 reviews
“It's easy to book trips, expenses are automatically matched to travel, and the mobile app makes it simple to manage employee travel while on the go.” G2 review, 13 Jul 2026
Disliked
Pricing & licensing, 49 reviews
“I find that some travel options and pricing can occasionally be more limited compared to booking directly through providers.” G2 review, 27 Jul 2026
Support & service, 34 reviews
“Resolving this, even with Navan's helpful support, sometimes takes over a month of back-and-forth with the hotel.” G2 review, 2 Aug 2026
Ease of use, 31 reviews
“What I dislike about Navan is that some expense submissions can be confusing, especially when receipts or additional details are required.” G2 review, 21 Jul 2026
What Navan customers are asking for
The most requested additions across 204 reviews that ask for a feature, by how many reviews ask for it.
More integrations, 51 reviews
“Unable to be used for Qantas bookings.” review, 12 Oct 2026
Custom fields and filters, 31 reviews
“You are unable to add notes or comments on bookings.” review, 12 Oct 2026
A simpler interface, 28 reviews
“Some features aren't intuitive in both the expense category and when creating events in the travel section.” review, 12 Oct 2026
Better speed and performance, 22 reviews
“Sometimes the app glitches when booking travel.” review, 12 Oct 2026
Workflow and approval tools, 16 reviews
“we cannot create the travel rules” review, 12 Oct 2026
Recent moves and news
The latest 10 moves we tracked for Navan, each linked to where we found it. Where no date was published, we show the date we spotted it.
Navan's Navigate Europe Sells Out; New York Edition Set for April 15, 2027 linkedin.com ↗
Navan Lists Dane Molter as Chief Product Officer, Travel & Head of Marketplace navan.com ↗
Navan Rolls Out Agentic Travel and Expense Management in Slack morningstar.com ↗
Navan Adds Five Card-Issuing Currencies, Now Supporting 15 Total morningstar.com ↗
Navan Publishes Navan Edge vs. Muse Business-Trip Comparison navan.com ↗
KSF Opens Investigation Into Navan Officers and Directors businesswire.com ↗
Navan Subsidiary Secures Up to $225M Warehouse Credit Facility stocktitan.net ↗
Navan Announces Summer 2026 Product Release and September Product Tour navan.com ↗
Navan Sets $15 Per User Monthly Rate for Scaled Expense Management navan.com ↗
Navan Achieves Business Travel Association (BTA) Accreditation linkedin.com ↗
In the news
Navan Investigation Initiated: Kahn Swick & Foti, LLC Investigates the Officers and Directors of Navan, Inc. - NAVN, Business Wire
Navan Inc (E10.SG), Yahoo! Finance Canada
Three men arrested after Navan search face 22 charges, one accused of 10 rapes, The Irish Times
Replay: Home - 2026 Rockland vs Navan | Oct 25 @ 2 PM, FloHockey
Navan, Inc. (NAVN) stock price, news, quote and history, Yahoo Finance Australia
Dashboard will help Navan clients measure ROI of business travel, The Business Travel Magazine
All 18 tracked moves
- Navan Rolls Out Agentic Travel and Expense Management in Slack
- Navan Documents Validated Automation Rates of 75% to 88% Across Enterprise Clients
- Navan Procurement Guide Focuses on Real-Time Spend Control
- Navan OpenTable Integration for AI-Powered Restaurant Booking
- Navan Singapore Airlines Connection Upgraded to Direct NDC
- Navan Adds Fortune 500 IT Leader Insight Enterprises to Enterprise Client Roster
- Navan's Navigate Europe Sells Out; New York Edition Set for April 15, 2027
- Navan Adds Five Card-Issuing Currencies, Now Supporting 15 Total
- Navan Publishes Navan Edge vs. Muse Business-Trip Comparison
- Navan Names BoomPop Co-Founder Healey Cypher SVP of Special Initiatives
- Navan Subsidiary Secures Up to $225M Warehouse Credit Facility
- KSF Opens Investigation Into Navan Officers and Directors
- Navan Announces Summer 2026 Product Release and September Product Tour
- Navan Sets $15 Per User Monthly Rate for Scaled Expense Management
- Navan AI Support Model Resolves 35% of Adobe Traveler Issues on First Contact
- Navan, Inc. Raises FY27 Revenue Guidance to $913 Million Following Q1 Performance
- Navan Showcases Strategic Ecosystem Depth via Key Travel and Payment Partners at GBTA
- Navan Ships Strategic Guide Advocating for 6 Shifts to Modernize Travel Policies
Navan on LinkedIn
255,824
Followers
As of 31 Oct 2026
10
Posts per month
As of 31 Oct 2026
53.2
Avg. engagement per post
As of 31 Oct 2026
declining
Engagement trend
As of 31 Oct 2026
1,001-5,000 employees
Company size
As of 31 Oct 2026
High
Brand activity
As of 31 Oct 2026
Navan: events
Full analysis How Navan is moving (2 min read)
Navan is a travel and expense management platform whose recent moves show it pushing hard on automation, payments and enterprise scale. The company has shipped agentic tooling inside Slack, expanded card-issuing currencies and upgraded airline connections to direct NDC. It has also published validated automation rates and raised revenue guidance, signalling confidence in its commercial model.
IndustryLens has tracked 18 Navan moves since 13 August 2026, with 6 confirmed. That volume matters right now because it spans product, pricing, partnerships and finance in a short window. Buyers and rivals should read the pattern, not just the headlines.
18
Moves tracked (90d)
IndustryLens
6
Confirmed-tier moves
IndustryLens
2026-08-13
First tracked
IndustryLens
Product and automation depth: Navan rolled out agentic travel and expense management in Slack in mid-October 2026. It also documented validated automation rates of 75% to 88% across enterprise clients in mid-August. An AI support model resolved 35% of Adobe traveler issues on first contact. The pattern signals Navan is converting AI claims into published, measurable outcomes.
Ecosystem and distribution: Navan upgraded its Singapore Airlines connection to direct NDC in early August. It added an OpenTable integration for AI-powered restaurant booking the same week. Navan also showcased travel and payment partners at GBTA in mid-August. These moves show Navan building distribution through partners rather than only direct sales.
Pricing and commercial packaging: Navan set a $15 per user monthly rate for scaled expense management in late August. It added five card-issuing currencies, now supporting 15 total, in mid-October. A procurement guide focused on real-time spend control also appeared in mid-August. The pattern points to a push downmarket and into multi-currency spend control.
Enterprise credibility and finance: Navan added Fortune 500 IT leader Insight Enterprises to its enterprise client roster in early August. It raised FY27 revenue guidance to $913 million following Q1 performance. A subsidiary secured up to $225M in a warehouse credit facility in early October. These moves suggest Navan is scaling balance-sheet capacity alongside enterprise wins.
What to watch: Watch whether the published automation rates hold as Navan expands into smaller accounts at the $15 per user rate. Watch the KSF investigation into Navan officers and directors, opened in early October, for governance risk. Also track the April 15, 2027 New York Navigate edition as a signal of demand beyond Europe.
See how IndustryLens stacks up, free
IndustryLens is a competitive intelligence platform built for B2B SaaS, covering pricing pages, changelogs, ads, reviews, social, Reddit, hiring and news, in one weekly cited briefing. Published pricing.
Navan: frequently asked questions
What does Navan do?
Where does Navan stand right now?
What should I watch from Navan next?
What do users dislike about Navan?
In reviews, Navan users most often cite pricing & licensing, support & service, ease of use, based on 357 reviews with written feedback.
What features are Navan customers asking for?
The most requested additions in Navan reviews are more integrations, custom fields and filters, a simpler interface.
How active is Navan on LinkedIn?
As of 2026-10-31, Navan has 255,824 LinkedIn followers and posts about 10 times a month.
Is Navan attending any upcoming events?
Yes. Navan is listed for Navigate Europe (Paris), officially full on 2027-04-15 in Paris.
What do Navan reviewers like most?
Navan reviewers most often praise ease of use, integrations & API, mobile app.
Sources
- Navan pricing pageSupports: Navan's current pricing
- LinkedIn postSupports: Navan's Navigate Europe Sells Out; New York Edition Set for April 15, 2027
- Navan pageSupports: Navan Publishes Navan Edge vs. Muse Business-Trip Comparison
- Morningstar pageSupports: Navan Adds Five Card-Issuing Currencies, Now Supporting 15 Total
- Stocktitan pageSupports: Navan Subsidiary Secures Up to $225M Warehouse Credit Facility
- Business Wire pageSupports: KSF Opens Investigation Into Navan Officers and Directors
- LinkedIn postSupports: Navan Achieves Business Travel Association (BTA) Accreditation
- Stocktwits pageSupports: Navan, Inc. Raises FY27 Revenue Guidance to $913 Million Following Q1 Performance
- Navan websiteSupports: Navan's positioning, target segments and stated differentiators
- Navan reviews on CapterraSupports: What Navan reviewers like and dislike
- Navan reviews on G2Supports: What Navan reviewers like and dislike
- Navan pageSupports: Navan Lists Dane Molter as Chief Product Officer, Travel & Head of Marketplace
- Navan pageSupports: Navan Announces Summer 2026 Product Release and September Product Tour
- Business Wire: Navan Investigation Initiated: Kahn Swick & Foti, LLC Investigates the Officers and Directors of Navan, Inc. - NAVNSupports: In the news: Navan Investigation Initiated: Kahn Swick & Foti, LLC Investigates the Officers and Directors of Navan, Inc. - NAVN
- Yahoo! Finance Canada: Navan Inc (E10.SG)Supports: In the news: Navan Inc (E10.SG)
- The Irish Times: Three men arrested after Navan search face 22 charges, one accused of 10 rapesSupports: In the news: Three men arrested after Navan search face 22 charges, one accused of 10 rapes
- FloHockey: Replay: Home - 2026 Rockland vs Navan | Oct 25 @ 2 PMSupports: In the news: Replay: Home - 2026 Rockland vs Navan | Oct 25 @ 2 PM
- Yahoo Finance Australia: Navan, Inc. (NAVN) stock price, news, quote and historySupports: In the news: Navan, Inc. (NAVN) stock price, news, quote and history
- The Business Travel Magazine: Dashboard will help Navan clients measure ROI of business travelSupports: In the news: Dashboard will help Navan clients measure ROI of business travel
- Trustpilot reviewsSupports: Navan customers requesting more integrations
- G2 reviewsSupports: Navan customers requesting custom fields and filters
- G2 reviewsSupports: Navan customers requesting a simpler interface
- G2 reviewsSupports: Navan customers requesting workflow and approval tools
- LinkedIn pageSupports: Navan listed for Navigate Europe (Paris), officially full
About the author
