As of November 2026, Webroot has 316 reviews on Trustpilot and Capterra; reviewers praise ease of use and integrations & API, and most often ask for a simpler interface.
Updated
How Webroot positions itself
Who competes
Webroot's main competitors in endpoint security are CrowdStrike, ESET, Bitdefender and Malwarebytes.
Webroot’s tagline is “Cybersecurity without the complexity”. Webroot, now part of OpenText Cybersecurity, provides cloud-based endpoint security solutions for businesses and managed service providers (MSPs).[1]
- Sells to
- SMBs, MSPs[1]
- Says it stands out on
- Cloud-native endpoint protection with a lightweight agent that deploys in seconds and won't slow down users or devices
- Built for MSPs with flexible licensing, RMM integrations, and no long-term commitments
- Combines endpoint protection, EDR, SIEM, and SOAR in one platform to eliminate tool sprawl[1]
- Based in
- Broomfield, Colorado, USA, founded 1997[1]
What Webroot reviewers like and dislike
We collected 316 reviews of Webroot on Trustpilot, Capterra and G2, written between Dec 2020 and Aug 2026; 265 of them list pros and cons. Each topic counts the reviews whose pros (liked) or cons (disliked) mention it.[2][3]
Liked
Ease of use, 39 reviews
“The management console is intuitive and straightforward, allowing for easy monitoring and response to threats throughout the business without unnecessary complications.” G2 review, 12 Dec 2025
Integrations & API, 32 reviews
“The User Interface of the console is nice” G2 review, 14 May 2026
Reporting & dashboards, 26 reviews
“Worded well stopping threats and manage endpoints from the dashboard.” G2 review, 13 Mar 2026
Disliked
Reporting & dashboards, 23 reviews
“What I find most disappointing about Webroot Business Endpoint Protection is that its advanced reporting and analytics features can be somewhat limited.” G2 review, 12 Dec 2025
Integrations & API, 18 reviews
“Old fashion design interface, miss percentage of completion when analysis is running” G2 review, 29 Jan 2026
Ease of use, 17 reviews
“We moved to WINDOWS DEFENDER FOR BUSINESS and couldn't be happier with the service and ease of use provided” Capterra review, 6 Jan 2025
What Webroot customers are asking for
The most requested additions across 5 reviews that ask for a feature, by how many reviews ask for it.
A simpler interface, 2 reviews
“miss percentage of completion when analysis is running” review, 12 Oct 2026
Custom reporting, 1 review
“its advanced reporting and analytics features can be somewhat limited” review, 12 Oct 2026
Key features on lower-priced plans, 1 review
“Allowed me to purchase more than one subscription for the same program.” review, 12 Oct 2026
Better speed and performance, 1 review
“the VPN, which had to be uninstalled and reinstalled for every update. Plus, it too often could not make a connection when needed” review, 12 Oct 2026
Recent moves and news
The latest 7 moves we tracked for Webroot, each linked to where we found it. Where no date was published, we show the date we spotted it.
Webroot Discounts Total Protection 50% for Cybersecurity Awareness Month pcmag.com ↗
Webroot Resource Center Lists New Managed Security Case Studies cybersecurity.opentext.com ↗
Webroot Offers 62% Discount on Consumer and SMB Antivirus Suite komando.com ↗
Webroot Releases MSP Educational Content Targeting Cloud Backup Revenue Streams cybersecurity.opentext.com ↗
Webroot Releases 2026 Threat Report Highlighting 206% Surge in Phishing Attacks cybersecurity.opentext.com ↗
OpenText Cybersecurity Reports £10,000 Cloud Cost Recovery for Managed Service Provider Seriun cybersecurity.opentext.com ↗
OpenText Cybersecurity Provides Email Archiving Guidance for Regulatory Compliance Readiness cybersecurity.opentext.com ↗
In the news
Webroot Offers Total Online Protection at 50% Off Right Now With This Limited-Time Deal, PCMag
Get the #1 rated antivirus software, Webroot, with up to 50% off, Tom's Guide
Webroot is the #1 rated antivirus software, and now it's up to 50% off, TechRadar
Product showcase: Webroot Mobile Security screens texts, blocks risky sites, and checks for data leaks, Help Net Security
Webroot Login | Sign In, Manage Account & Troubleshoot Issues, openPR.com
All 12 tracked moves
- Webroot Discounts Total Protection 50% for Cybersecurity Awareness Month
- Webroot Business Security Portfolio Integrated Under OpenText Core Brand
- Webroot Web Pages Feature OpenText Cybersecurity Branding
- Webroot Resource Center Lists New Managed Security Case Studies
- Webroot Users Identify Product Tech and Reporting Gaps
- Webroot causes user friction through aggressive false positives and suspected interference with core Windows services.
- Webroot Business Operates Under Unified OpenText Cybersecurity Brand Identity
- Webroot heuristics cause friction for gamers and suspicion of system service interference.
- Webroot Promotes Webroot Essentials in Student Safety Campaign
- Webroot Offers 62% Discount on Cloud-Based Antivirus Suite
- Webroot Offers 62% Discount on Consumer and SMB Antivirus Suite
- Webroot Offers 62% Discount for Cloud-Based Multi-Device Antivirus Protection
Webroot on LinkedIn
25,017
Followers
As of 24 Oct 2026
0
Posts per month
As of 24 Oct 2026
0
Avg. engagement per post
As of 24 Oct 2026
stable
Engagement trend
As of 24 Oct 2026
501-1,000 employees
Company size
As of 24 Oct 2026
Inactive
Brand activity
As of 24 Oct 2026
Webroot is a security software vendor now visibly operating inside the OpenText Cybersecurity brand. Its recent activity spans consumer antivirus promotions, a business security portfolio, and managed security case studies. The company is being tracked across 12 moves, of which 2 are confirmed.
Watching Webroot matters right now because brand consolidation and aggressive discounting are happening at the same time. Buyers and partners need to separate marketing repositioning from product reality. The moves below show both.
12
Moves tracked (90d)
IndustryLens
2
Confirmed-tier moves
IndustryLens
2026-08-13
First tracked
IndustryLens
Brand consolidation under OpenText: In early and mid August, Webroot moved its business security portfolio under the OpenText Core brand. Web pages were updated with OpenText Cybersecurity branding, and the business was described as operating under a unified OpenText Cybersecurity identity. This signals that Webroot is being absorbed into a parent portfolio rather than marketed as a standalone name. For buyers, the practical question becomes which contracts, portals and roadmaps now sit with OpenText.
Price-led consumer and SMB demand generation: Webroot ran repeated discounting in early August, including a 62% discount on its cloud-based antivirus suite for consumer and SMB buyers. A 50% discount on Total Protection was tied to Cybersecurity Awareness Month in October. A student safety campaign promoted Webroot Essentials in mid August. The pattern is volume-driven promotion rather than premium positioning, which suggests Webroot is defending its installed base on price.
Managed security messaging: The resource centre added new managed security case studies in mid August. This points to an effort to build credibility with business buyers through service-led proof points. It also fits the OpenText umbrella, where managed security is a natural portfolio story. The evidence is marketing-level, not a product launch.
Product friction and quality signals: User reports in mid August flagged product technology and reporting gaps. Other reports described aggressive false positives and suspected interference with core Windows services. Similar friction was noted for gamers, with heuristics causing suspicion of system service interference. These are the most important signals in the set, because discounting cannot fix trust erosion in endpoint security.
What to watch: Track whether OpenText branding reaches contracts, support and renewal terms, not just web pages. Watch whether the discount cadence continues, which would suggest retention pressure. Most of all, monitor whether the false positive and reporting complaints persist after any portfolio integration.
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Webroot: frequently asked questions
What does Webroot do?
How is Webroot shifting its strategy?
What should I watch from Webroot next?
What do users dislike about Webroot?
In reviews, Webroot users most often cite reporting & dashboards, integrations & API, ease of use, based on 265 reviews with written feedback.
What features are Webroot customers asking for?
The most requested additions in Webroot reviews are a simpler interface, custom reporting, key features on lower-priced plans.
How active is Webroot on LinkedIn?
As of 2026-10-24, Webroot has 25,017 LinkedIn followers and posts about 0 times a month.
What do Webroot reviewers like most?
Webroot reviewers most often praise ease of use, integrations & API, reporting & dashboards.
Sources
- Webroot websiteSupports: Webroot's positioning, target segments and stated differentiators
- Webroot reviews on CapterraSupports: What Webroot reviewers like and dislike
- Webroot reviews on G2Supports: What Webroot reviewers like and dislike
- Pcmag pageSupports: Webroot Discounts Total Protection 50% for Cybersecurity Awareness Month
- Cybersecurity.opentext pageSupports: Webroot Resource Center Lists New Managed Security Case Studies
- Komando pageSupports: Webroot Offers 62% Discount on Consumer and SMB Antivirus Suite
- Cybersecurity.opentext pageSupports: Webroot Releases MSP Educational Content Targeting Cloud Backup Revenue Streams
- Cybersecurity.opentext pageSupports: OpenText Cybersecurity Reports £10,000 Cloud Cost Recovery for Managed Service Provider Seriun
- Tom's Guide: Get the #1 rated antivirus software, Webroot, with up to 50% offSupports: In the news: Get the #1 rated antivirus software, Webroot, with up to 50% off
- TechRadar: Webroot is the #1 rated antivirus software, and now it's up to 50% offSupports: In the news: Webroot is the #1 rated antivirus software, and now it's up to 50% off
- Help Net Security: Product showcase: Webroot Mobile Security screens texts, blocks risky sites, and checks for data leaksSupports: In the news: Product showcase: Webroot Mobile Security screens texts, blocks risky sites, and checks for data leaks
- WFLA: Protect the Digital Backpack with Webroot EssentialsSupports: In the news: Protect the Digital Backpack with Webroot Essentials
- openPR.com: Webroot Login | Sign In, Manage Account & Troubleshoot IssuesSupports: In the news: Webroot Login | Sign In, Manage Account & Troubleshoot Issues
- G2 reviewsSupports: Webroot customers requesting a simpler interface
- G2 reviewsSupports: Webroot customers requesting custom reporting
- Trustpilot reviewsSupports: Webroot customers requesting key features on lower-priced plans
