Privacy Policy
At IndustryLens, your privacy and trust are important to us. This policy explains what information we collect, how we use it, and your rights under GDPR and applicable privacy laws.
Information we collect
We collect: Personal Information (name, email, company, role), Usage Information (interactions with IndustryLens, pages visited, actions taken), Competitor Tracking Preferences (the competitors and web channels you choose to monitor), Communication Preferences (email and Slack integration details), and Cookies and Tracking data used for analytics and to improve your experience.
How we use your information
We use your data to: provide competitor insights and deliver services you request, communicate updates, offers, and important notifications, and ensure security and prevent misuse.
Legal basis for processing
We process your data based on: your consent (e.g. when signing up), contractual necessity (to provide services), and our legitimate interests (security, service improvements).
Cookies and tracking
We use cookies to analyse usage, improve services, and remember your preferences. You can adjust your browser settings to refuse cookies, but some features may not function properly.
Data retention
We retain data as long as necessary to deliver our services or as required by law. You can request deletion of your data at any time.
Information sharing
We may share your data with trusted service providers for hosting, analytics, and communication delivery under strict confidentiality, and with legal authorities if required by law. We do not sell your personal information.
Data security
We use reasonable administrative, technical, and physical safeguards to protect your data, including encryption and secure storage practices.
International data transfers
Your data may be processed in countries outside your own, including those without equivalent data protection laws. We ensure appropriate safeguards such as Standard Contractual Clauses where applicable.
Your rights (GDPR)
If you are in the EEA or UK, you have the right to: access, correct, or delete your personal data; object to or restrict processing; request data portability; withdraw consent at any time; and lodge a complaint with your local data protection authority.
Updates to this policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or within the app.
We're happy to walk through any section or answer specific GDPR questions.